Sunday, March 23, 2008

Return Leased Copiers


Over the years, I would say that ninety percent of my clients leased their copiers with an option to buy the copier at the end of the term. Most of these leases had a buy out option for FMV (Fair Market Value). The general idea of an FMV lease is that the customer has no intention of ever owning the equipment and they will return it at the end of the lease.


Most leasing companies have been and still are very aggressive with FMV rates (interest), however most will have clauses in the leases that you must notify them in writing before the end of the term. All of the leasing companies have a "Window" clause, meaning you only have "x" amount of time when you can notify them, some are not more than 90 days prior to the end of the term and others are not more than 180 days and not less than 90 days. Make sure you read the lease!!!


Here's a few helpful tips for you:


  1. Read the lease and be familiar with the return clause, Make sure you notify with in the parameters of the lease contract.

  2. Set a reminder in MS Outlook or another contact management program to remind you to submit your LOI (Letter of Intent), state whether you will return or you wish to purchase.
    Send all correspondence via certified mail of Fedex, where you will get a signature that they received your letter.

  3. Make sure that the system is in good condition, good quality copiers and that the machine passes a piece of paper (some leases now have clauses that they will charge you for parts and labor if the system was not returned in good working order).

  4. Most leasing companies have preferred shipping companies that will pick up, pack, return and insure the product, make sure you call the leasing company for a list of preferred shippers.

  5. When calling the leasing company for a pay off figure, never ask for a buy-out, ask what the remaining stream of payments are. When asking for a buyout you are telling them that you want to buy the system.

  6. Make sure all shipments are insured.

  7. Take a video of the copier making copies, also the model number and serial number, hence you proof that it left your facility in good working order.

  8. Whenever calling them always get the name of the person you are speaking with, log date and time of call and if you have a verbal agreement make them send you a fax, email or letter stating their position.

  9. Be wary when upgrading and the new copier company states they will return it for you, while most companies will do this as a service and most are very good at it, there are some who will drop the ball and not return the system on time. If they don't return on time it's your headache not theirs. Have a separate contract with the new vendor that covers everything above.

  10. Never have the system moved from your location until you have notified the leasing company or they have sent you a RAL (Return Authorization Letter).

  11. I've written this for the end user, however dealers and sales people can benefit from some of this especially videoing the product before it is shipped and having a separate contract for return.

Sunday, March 2, 2008

PRINT4PAY HOTEL APPOINTS NEAL PETERMANN AS MODERATOR FOR KONICAMINOLTA MESSAGE BOARD



Highlands, NJ, March 01, 2008 --(PR.COM)-- The Print4Pay Hotel: The Imaging Professional’s Resource Center, and the leading provider of information for the copier sales professional has announced Neal Petermann as Moderator for the KonicaMinolta Message Board.



“We’re excited about having Neal on board. Neal brings 13 years of sales experience to the site along with having been Major Account Rep, Sales Manager, District Manager for various companies like Minolta Business Solutions, and Oce. Neal is positioned with McShane’s Business Solutions in Direct Sales, notes Art Post, founder and CEO.

“Now all KonicaMinolta Copier Sales Professional can communicate with their own Message Board in a secure environment where they can share information with other successful KonicaMinolta professionals from all over the world!”

Post emphasizes that the message boards that allow Print4Pay Hotel members to share knowledge ultimately add value to the customer-dealer relationship, and that more knowledgeable sales professionals have a direct impact on the dealerships they serve as well as the products they service. “This is a rapidly changing industry that’s becoming increasingly complex as manufacturer’s introduce more solutions that integrate with a customer’s network,” says Post.

The Print4Pay Hotel (http://www.p4photel.org/), which debuted in 2001, provides extensive imaging product information—both on the Ricoh Family Group products, KonicaMinolta, Canon & Kyocera products—and serves as a forum for imaging industry personnel to share knowledge. In addition to the message boards, the site provides its members with the latest press releases, industry links, industry blog, competitive price quotes, industry news, and classified ads as well as photos and articles related to selling more solutions. The site currently has more than 1,600 members and averages 1,000 page views per day.

Although most members are from the U.S., the site also serves members from 90 other countries.

The Print4Pay Hotel was envisioned as a means for imaging industry professionals to satisfy their “Need for Knowledge.” The site, http://www.p4photel.org/ , allows digital imaging specialists to share information and find answers quickly. It’s also a place where imaging professionals can store their knowledge, search their knowledge, and share their inspirations, ideas and passion for the industry.