Showing posts with label Healthcare. Show all posts
Showing posts with label Healthcare. Show all posts

Monday, November 22, 2010

This Week in Document Imaging 11/21/10


- Survey shows hospitals with EHR systems are ready to meet some components of the “Meaningful Use” rules set forth by federal government to access HITECH stimulus dollars:


o Conducted by HIMSS (health information management systems society)

o 22% have capability to achieve 10 or more of the required core measures in Stage 1 of meaningful use

o 34% can achieve between 5 and 9 of the core measures

o 40.47% can achieve 5 or more of the menu items

o 9.61% can achieve 12 core measures

- Most common benefits of installing an EHR(electronic health records system) according to New England Journal of Medicine:

o No more filing, pulling, re-filing or creating paper charts

o No lost charts

o Less time filing

o Universal chart access

o Easier compliance with chart requests

o Improve external communication

o Fewer call backs from pharmacies

o Higher quality documentation

o Spend less time charting

o More efficient chart signing

o Built-in health maintenance protocols and reminders

o Improved medication management

o Improved customer service

o Free up valuable office space

o Eliminate transcription costs (average physician spends $12K to $25K/year)

o Eliminate chart creation costs (average of $5 per chart for supplies and labor)

o No more paying staff to pull and refile charts (average of $0.40 per transaction)

o No more cost to find lost charts (average of $2500 per year)

o Eliminate paper faxes for prescription renewals (average of $36K/year for supplies and labor)

o Reduce undercoding, where physicians are not getting paid for everything they do (average of $25K/year)

- Study by Medical Economics magazine shows that annual cost for an average physician practice to manage paper charts is: (instead of using EHR)

o $12K/year for transcriptions

o $2400/year for paper chart supplies

o $41.6K/year in labor to pull and refile charts

o $2.5K/year in labor to find misplaced charts

o $36K/year for inbound faxes

o $21.875K/year for outbound faxes

o $25K/year for money lost in downcoding (not claiming enough)

o TOTAL = $141,375/year

- According to the Kansas City Business Journal, due to wildlife environmental concerns, EHR vendor Cerner is reconsidering the location of its future 600,000 square foot office in Wyandotte County.

- Cerner wins contract from DeLand Hospital of Florida and North York General Hospital of Toronto.

- Cerner announced it will sponsor the USA Bid Committee to help bring the FIFA World Cup soccer championship to the U.S. in 2022.

- McAfee and Cisco have released their detailed cybersecurity reports for the third quarter:

o 60,000 new pieces of malware were identified per day, quadruple the 2007 rate

o In third quarter, McAfree identified 14 million unique pieces of malware, up 1 million

o The Zeus botnet malware let business to lose $70 million to Ukranian organized crime

o The Cutwail botnet malware used denial of service attacks against 300 websites

o 60% of Google search terms delivered customers to malicious sites in first 100 results

o 10% of malware was encountered via search engines

o 7% of malware was referred by Google

o 7% of all encounters targeted Java

o 1% targeted Adobe Acrobat Reader

o Pharmaceutical vertical was the most targeted

- Survey of large healthcare organizations conducted by Ponemon Institute reveals the following about data security:

o 85% feel they comply with HIPAA

o 72% enforce policies with includes termination of employees who pose threat

o 71% provide training to users

o 66% have business associate agreements

o 65% ensure minimal system downtime

o 53% perform timely system updates with patches

o 47% secure patient data in motion

o 47% know where patient info if physically located

o 45% conduct independent audits

o 39% prevent cyber attacks

o 32% identify major data breaches

o 31% prevent major data breaches

o 30% determine root cause of data breach

o 29% protect patient info used by business associates

o 23% limit access to data storage devices

o 10% protect patient info used by outsourcers, including cloud computing vendors

- According to the Department of Health and Human Services (DHHS), the most common cause of data breaches impacting more than 500 people is the theft of laptop computers.

o Of the 189 data breaches recorded this year that involved more than 500 people, 52% were result of theft

o 20% were from unauthorized access

o 18% were from loss

o 24% involved laptop computer

o 22% involved paper records

o 16% involved desktop computers

o 14% involved portable devices like smartphones

- Holy Cross Hospital if Florida had to notify 40,000 of its patients that a former employee may have stolen their personal information and sold info to a third party. 4 of the 5 people involved have been arrested, including the former hospital emergency room worker. The info was used to illegally obtain credit cards, effectively stealing their identities.

- McKesson Corp, an EHR vendor, announced it is cutting its lobbying spending by 61%, from $110,000 in third quarter, versus $281,000 a year ago. It lobbied Congress, DHHS, CNS and FDA.

- McKesson announced it won an EHR contract from HealthPoint of Tampa, FL with its Practice Partner product that will cover 110 physicians.

- Greenway Corp. & Sage Corp. announced that their EHR products were endorsed by PA REACH East and PA REACH West, the Pennsylvania regional extension centers (RECs)

- Most companies do not erase sensitive data from hard drives according to study conducted by Kroll Ontrack:

o Only 49% stated that their businesses deployed a data eraser method

o Among that group, 75% do not delete data securely

o Average business suffers at least one data breach per year

o Data breaches cost U.S. companies an average of $6.75 million

o Only 19% deploy data eraser software

o 6Z% use a degausser to erase media

o 33% do not know how to ensure data has been erased

o 22% say they reboot the drive to see if data is still there

o 60% of all old business computers are fully intact with proprietary business data in the second hand computer marketplace

o 40% say their companies gave away their used hard drive to another individual

o 22% don’t know what happened to their old computers

o 16% rely on a product or service report to confirm all of their data had been wiped

- The Department of Veterans Affairs (VA) reported its data breaches in October of 2010:

o Notified 2,574 veterans that there personal info may be compromised

o Two stolen desktop computers

o Lost 22 Blackberry devices

o 79 internal unencrypted email incidents

o 79 mishandling incidents (i.e. mixing up prescriptions)

o 10 mis-mailed medications

- AvMed Health Plans had a class action lawsuit filed against the company by the law firm of Edelson McGuire:

o Two unencrypted laptop computers were stolen on 12/11/2009 in Gainesville, FL, with possibly 1.22 million customers having their personal information compromised.

o Info stolen included Social Security numbers

- According to Dan Vesset, analyst at IDC, the Healthcare business intelligence market was $600 million in 2009, and will grow faster than any other vertical market in the next 5 years. Growth driven by:

o Increased focus on financial performance management

o Labor productivity

o Cost control

o Analysis of billing

o Analysis of payments

o Bed occupancy rates

o Patient treatment

- St. Joseph Health System, with locations in western U.S., announced it chose Microsoft’s Amalga Unified Intelligence System for data storage. It will load data from its Allscripts, GE and Meditech EHR systems.

- Allscripts, maker of EHR systems, announced that it will allow outside developers to write programs. So far, 200 software developers have expressed an interest with 45 already signing on.

- Allscripts has partnered with the Illinois Technology Association to support and promote the ITA Fall Challenge, to identify students who are future technology leaders. Partnership led by Celia Harper-Guerra, Senior VP of Talent Acquisition and Development for Allscripts.

- Allscripts announced it won an EHR contract from SA Health, the public health system of Australia that covers 80 hospitals. Also have install at West Penn Allegheny Health System.

- The Ohio Health Information Partnership, a regional extension center serving parts of the state, announced it selected 5 preferred HER vendor:

o Allscripts

o eClinicalWorks

o eMDs

o NextGen

o Sage
- Geisinger Health System of Pennsylvania was featured recently in Bloombery Businessweek as having spent $35 million to install Epic EHR, and then spent another 4@ million to get the system to work with its pharmacy database.
- Epic won EHR contract from Wake Forest University Baptist Medical Center.
- Dell reported that its sales to healthcare vertical are responsible for its recent financial performance. The company reported that its profits more than doubled, and its revenue was up 19%. Examples of contracts won:

o Methodist Hospital in Houston, TX

o Western Maryland Health Systems in Cumberland, ND

o Songjiang Hospital in Shanghai, China
- Dr. Robert Wheatley of Florissant, MO reported that his laptop computer was stolen from a locked vehicle which contained information on 1,400 patients.


- Vangent of Arlington, VA won a $3.3 million EHR contract from Indian Health Services for locations in:

o Aberdeen

o Albuquerque

o Bemidji

o Billings

o California

o Nashville

o Navajo

o Oklahoma City

o Phoenix

o Portland

o Tucson
- Athenahealth announced its EHR product was selected as preferred choice by Tri-State Regional Extension Center (REC) which covers Ohio, Kentucky & Indiana.
- Meditech wins EHR contract from Memorial Hospital of Illinois. The company also has system in place at Chandler Regional Medical Center of Arizona.
- NextGen won contract to provide its EHR to physicians of Baptist Health Care of Florida and Alabama.
- C3 Partners LLC announced it is offering a on-line software package to assist physicians make sure they are meeting Meaningful Use requirements for fed stimulus funding. www.hitechanswers.net

- According to Office for Civil Rights, over 5 million people have been affected by healthcare data breaches since September, 2009.

Sunday, August 22, 2010

Weekend Document Imaging Notes 8/22/10


- Legal vertical workload increases. According to Cowen Group, litigation support departments at law firms are experiencing double digit growth in workload during 2010. Data includes:
o work hours are up
o increases in eDiscovery workloads
o increase in litigation support
o many plan to add staff
o increases in budget for technology purchases

- IBM announced it will offer healthcare IT in the cloud working with Aetna Insurance through its ActiveHealth unit. It will compete with similar offerings from Practice Fusion, AthenaHealth and eClinicalWorks.

- Prompted by the CBS report in April on copier data security, a newspaper in Europe, called News of the World, did its own investigation of copier hard drives. The newspaper purchased a number of trade-in copiers and found:
o NATO briefing notes
o Details of a bank account belonging to BAE systems (a large defense contractor)
o The information was found on the hard drive of a Canon imageRUNNER

- Fujitsu launched a free service that lets individuals use their mobile phones to keep personal health records. The cell phones have sensors to record weight, body fat and blood pressure.

- Fujitsu and the University of Tokyo announced that they have jointly built a supercomputer system that can development drugs to treat cancer and metastasis.

- The Forrester Group reported that its survey of healthcare IT professionals revealed that 75% had their systems go down over the last year. 61% stated it took more than 1 hour to recover from the crash.

- Epson announced a new print driver, called ESC/P-R, that will allow some of its color inkjet printers to print from Royal Phillips ultrasound equipment in the healthcare industry

- Recent data on healthcare reveals:
o currently there are roughly 750,000 healthcare establishments in the U.S.
 6,013 hospitals
 918,000 physicians
• 67% affiliated with hospital
• 60% have no HER
• Less than 25% of doctors prescribe drugs electronically
o In addition to medical records and forms, the most common paper documents per department are:
 Customer Records include contracts, forms, authorizations, contact reports and email
 Human Resources include resumes, contracts, expense reports, vacation requests and reviews
 Legal includes contracts, e-discovery and auditing
 Purchasing includes purchase orders, receiving slips, invoices and confirmations
 Product management includes designs, drawings, data sheets and contacts
o The most common reasons why they will invest in technology:
 81.5% want to increase productivity
 67.7% want to lower costs
 60% want to address security requirements
o Only 40% of those surveyed had some type of document management system

- Recent AMA survey shows that it is not uncommon for medical practices to report a gross collection rate of only 60% or less. This means that for every $1.00 of medical services billed, the physician may only receive 60 cents. Other findings:
o gross charges denied by payers has grown to 14-18%
o denied, rejected, resubmitted and underpaid claims can costs as much as $100,000 per month
o practice can lose as much as $75,000 per year in denied claims that are never resubmitted
o many practices do not resubmit up to 50% of their claims
o underpayment of claims is as much as 35% lower than contracted amount

- In a recent healthcare industry trade magazine, in section titled “The Healthcare IT Guy”, recent reminders were given for doctors to qualify for federal funds for implementation of an electronic health records (EHR) system: (of which MFPs, scanners, document management and middleware can play a role)
o If starting implementation in 2012, will be eligible for full payments from Medicare ($44K over 5 years)
o Can start as late as 201 to get full payments from Medicaid ($63K+ over 6 years)
o For hospitals, payments include a base amount of $2 million, plus $200 per patient, starting with the hospital’s 1,150th patient discharged and ending with No. 23,000, beginning in 2011 fiscal year.
 Both doctors and hospitals that cannot “demonstrate meaningful use of EHR” by beginning of the 2015 fiscal year will be penalized



- As the healthcare industry “digitizes”, one of the concerns is the amount of data storage that will be required. In a recent article in “Healthcare Technology”, the data collected by medical imaging (radiology) equipment was detailed:
o “Prior to the mid-90s, most of the scanning was only two slices. Now 3D visualization is a must-have application and a primary diagnostic tool. This has had a significant impact on the medical imaging industry. For example, if you took a head and neck scan in 1994, it was about 21 slices. Today, a single head and neck scan is 240 slices.”
o Formats/acronyms used in radiology are; PACS (picture archiving and communication system) and DICOM (digital imaging and communications in medicine)

- Four different insurance companies announced that they will offer financial incentives to physicians and hospitals for meeting federal EHR meaningful use rules:
o Aetna
o Highmark
o UnitedHealth
o WellPoint

- EHR provider, Epic, announced contracts with:
o Tucson Medical Center
o Kaiser

- Two senators attempt to expand who can get the HITECH subsidies from Medicare and Medicaid:
o Sheldon Whitehouse & Jack Reed of Rhode Island introduced bill
o Want monies to be available for EHR implementation by mental health, behavioral health and substance abuse treatment professionals
o Currently, psychiatrists are eligible, but not psych hospitals, clinical social workers and substance abuse programs

- Another healthcare data security issue. Someone broke into a Texas allergy clinic and stole four PCs containing personal health information (PHI). It cost the clinic $15,000 to send the mandatory breach notifications letters to its 25,000 patients, far more than the cost of replacing the computers.

- And another. Four Massachusetts community hospitals are investigating how thousands of patient records ended up in a pile at a local dump site that was 20 feet wide and 20 feet long. A newspaper photographer discovered the records when he was dumping his own trash, and notified the 4 hospitals; Milford, Holyoke, Carney and Milton.

- The Department of Health & Human Services announced that in 2007, Medicare overpaid physicians by $13.8 million for incorrectly coded claims.

- Eclipsys (which was just acquired by Allscripts) announced it won an EHR contract from Isabel Healthcare of Falls Church, VA.

- Allscripts, maker of EHR software, announced it has hired former U.S. Attorney, Ken Alexander, as its new Executive VP and General Counsel. It also announced it won a contract from the Iowa Health System.

- According to an Institute of Medicine study, 1.5 million Americans are injured each year and 7,000 die from preventable medication errors.


-=Greetings from the Highlands=-

Saturday, January 23, 2010

Weekend Document Imaging Notes


Gathered from Print4Pay Hotel Members from around the world and a few moles in very good places!

- Cintas Corp. of Cincinnati, Ohio, best known as a provider of commercial uniforms, announced that it has expanded its document management division. It opened a new data storage facility in Chicago, which it hopes will allow it to serve 160,000 customers.

- The Department of Health & Human Services announced it has published the “meaningful use” rules for medical practices to use EHR so they can qualify for reimbursement through Medicaid and Medicare, under the ARRA program. With ARRA, physicians serving Medicare patients can be eligible for up to $44,000 in funding to adopt EHRs, and up to $63,500 from Medicaid.

- Healthcare IT acronyms and their definitions:
- ECM = Electronic Content Management is a set of technologies used to capture, store and deliver content and documents and content related to organizational processes.
- EMR = Electronic Medical Records is a medical record in a digital format.
- EHR = Electronic Health Records, of which EMR is one type
- PMS = Practice Management Software that deals with day to day operations of a medical practice
- DMS = Document Management System is a computer system used to track and store electronic documents and/or images of paper documents.

- The Top 10 trends to drive healthcare IT market in 2010, according to Healthcare Technology Online:
- Electronic Medical Records (EMR) adoption will gain momentum
- Personal Health Records (PHR) will become recognized as a viable method to transport patient data to complement EMRs and EHRs. Advances in secure personal storage, smart cards, and software technology will help drive this trend.
- Cost Containment Will Be Paramount. The U.S. currently spends $2.5 trillion per year on healthcare, and this is expected to climb to $4 trillion by 2015.
- Alternative Care Delivery Models Will Emerge. Expect to increase in worksite and health clinics, as well as home health services.
- War Waged On Medicare Fraud. Document management will be instrumental in reducing the estimated $60 billion per year in fraud.
- Increased Focus On Outbreak Preparedness. Geographic Information Systems (GIS) technologies can help plan for potential emergencies.
- Patient Safety Initiatives Intensify. Bedside medication administration systems, diagnosis support software and patient tracking systems will be used.
- Healthcare Professionals In Short Supply. Demand for healthcare services will begin to outpace supply of healthcare professionals. Workforce management and advanced scheduling technology will be needed.
- Storage and Business Continuity Concerns Abound. Nearly 30% of data stored on world’s computers today are medical images, and this will increase. Institutions consistently need to upgrade their storage systems, with ease of replication and restoration.
- Physician Groups Join Healthcare Systems. Many physicians don’t want to deal with headache that comes with installing an HER system. By joining a healthcare system that already has an HER established, the physician group can quickly become eligible for ARRA incentives.

-=Cheers=-